Discussion topic: Request for Temporary Payment Pause
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 14 Apr 2026 04:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Request for Temporary Payment Pause
I am writing to inform you that my circumstances have recently changed. I am currently an asylum seeker and receiving Section 95 support, which means I have very limited financial resources at the moment. Due to this situation, I am finding it difficult to continue my monthly payments. I kindly request if it would be possible to pause my payments temporarily for a period of at least 6 months, or provide any alternative support or reduced payment plan during this time. I would really appreciate your understanding and any assistance you can offer in this difficult situation.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 14 Apr 2026 04:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Request for Temporary Payment Pause
@Anonymous this is something Sky will only provide on hardware like mobile phones and sky glass TVs only
payments for monthly subscription services must continue to be paid
so are you currently paying off a glass tv or mobile phone purchase?
Message posted on 14 Apr 2026 04:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Request for Temporary Payment Pause
i am paying off for my mobile phone
Message posted on 14 Apr 2026 04:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Request for Temporary Payment Pause
Hi @Anonymous I would look for advice here https://www.sky.com/help/articles/support-with-financial-difficulty , I'm afraid you are not talking to Sky here on a public community forum. Please see Welcome below.
Message posted on 14 Apr 2026 04:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Request for Temporary Payment Pause
@Anonymous wrote:i am paying off for my mobile phone
Hi @Anonymous In that case, have a look here https://www.sky.com/help/articles/sky-payment-holiday
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page