Renewal

[GemmaT1]

Hi,

I have just had my yearly renewal and have tried to query this a few times to see if I can get a better deal which they had previously offered me.
Every time I click anything it says something along the lines of “whoops there is an error” or some kind of error page and please try again later this has gone on for weeks now and my renewal bill is due at the end of the month.

I’m not happy with the quote of as it’s a ridiculous huge jump from what I was paying from last year.
Any help would be appreciated please or I’m considering leaving any as I feel like they are just messing me around so they don’t have to deal with me until it’s paid. (Or that’s how it’s feeling). I've been in and out of hospital and not had the time to call them and I thought the app was suppose to be a lot easier. Seemingly not! Getting really annoyed with it all now. Would really appreciate any help or previous experience. My renewal price 

[Daniel0210]

@GemmaT1 
If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.