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Discussion topic: Renew tv contract without upgrading

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This message was authored by Azzzzz98 This message was authored by: Azzzzz98

Renew tv contract without upgrading

I'd like to renew my TV contract without adding any additional services but this option isn't available online or through mysky app on phone and tv. 

It seems i have call sky and wait in a queue. 


Is this cirrect or am i getting special treatment from sky. 

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Renew tv contract without upgrading

Posted by a Superuser, not a Sky employee. Find out more

Yes, you need to call to negotiate a new discount offer. Ask for cancellations.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Renew tv contract without upgrading

Posted by a Superuser, not a Sky employee. Find out more

Once your minimum term expires your discounts simply disappear until you take action.  The bonus being you can give 31 days notice at any time.

 

...but to get discounts you'll have to contact them to discuss.

I am just another Sky customer and my views are my own
This message was authored by Rob259 This message was authored by: Rob259

Re: Renew tv contract without upgrading

So frustrating!!! I received an email saying that I could renew easily in 5 minutes online. But of course you cannot. In an age of netflix and other such providers why do they choose to make things so difficult. It really would not take much to cancel altogether.

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