Discussion topic: Renew my contract
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Message posted on 27 Jun 2025 01:05 PM
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Renew my contract
I have recently realised I am now out of contract and my bill has gone up considerably, to continue to be a VIP customer to you I need you to help me bring this bill down please , what can you offer me ?
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Message posted on 27 Jun 2025 01:11 PM
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Re: Renew my contract
We can't offer you anything via here as this is a customer helps customer help forum so discuss this with Sky you will need to call them.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 27 Jun 2025 01:15 PM
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Re: Renew my contract
@Emma+Mallard
Prices increase due to either the annual price increase (April in the UK), your discounts have ended (as in your case), or a combination of the two.
Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price.
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. Recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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