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Discussion topic: Remove subscription?

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This message was authored by: Steveclark1

Message posted on ‎18 Oct 2024 03:18 PM

Remove subscription?

I'm having a problem. I would like to remove sky movies but can't figure out how to do it? Can anyone help??
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎18 Oct 2024 03:20 PM

Re: Remove subscription?

Posted by a Superuser, not a Sky employee. Find out more

@Steveclark1 
To remove Sky Cinema from your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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