Remove sky cinema

[FND]

Hello, I want to remove sky cinema but can't!? On your products page I see sky cinema active and can't remove it. I didn't request it I didn't want this believe I got it free or discounted for some time but did say I didn't want it going forwards.

regards,

Frederick dugbartey

[Daniel0210]

@FND 
To remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade