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Discussion topic: Remote replacement

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Avatar for Vicsta41
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This message was authored by: Vicsta41

Message posted on ‎13 Dec 2025 08:39 AM

Remote replacement

Has anyone had this happen? - I requested a new remote but then got a text to say it couldn't be processed and to call the number on the text. So I did - it was a bot. Said it can see my order was requested but not yet processed yet. And that was it. I could not get any further to find out what has happened and I can't find any other number to call on here either.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎13 Dec 2025 10:15 AM

Re: Remote replacement

Posted by a Superuser, not a Sky employee. Find out more

@Vicsta41 

Depending was on what remote it is it would be quicker to urchasebone elsewhere yourself as you can do this with Sky+ and Sky Q remotes.

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