Discussion topic: Reinstate services
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Message posted on 28 Feb 2025 09:34 PM
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Reinstate services
I paid my overdue bill this evening, and it says I can reinstate my services but every time I try it says it's failed. There's no outstanding balance either.
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All Replies
Message posted on 28 Feb 2025 09:42 PM
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Re: Reinstate services
Have you set up your payment method again as this will need doing if you are yet to do this.
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Message posted on 28 Feb 2025 09:45 PM
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Re: Reinstate services
Yes I did, I did everything it told me too
Message posted on 28 Feb 2025 09:48 PM
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Re: Reinstate services
Then you are waiting for the banks to clear the payment you made which might not be until Monday at the earliest. In the meantime you could try seeing if you can call Sky to talk to them about this, when on the phone and asked anything by the bot say nothing and remain on the line.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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