We've recently transferred our broadband to Sky but were still under contract with another supplier. Sky agreed to pay the early exit fee if we transferred to them. Can someone tell me how we obtain this money from Sky once we've paid the early exit fee?
Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)
the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid
Note you must apply within 90 days of your sky service activation date
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
