Refund

[Johnny+78]

Hi guys ive been in credit awhile now since I cancelled my broadband when do I actually get a refund

[MightyQuinn]

Hi @Johnny+78 

I’ve escalated your post to the Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

[Sky_Gee]

Thanks for escalating this @MightyQuinn We’ve sent @Johnny+78  an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.