Refund

[PatriciaRoberts]

Hi I have a credit of £55.98 could you please tell me when this will be credited to me

[caesarome]

@PatriciaRoberts 

Is this credit because you have left Sky and if so are your payment details still in place ?

[GD1]

@PatriciaRoberts  Do you still have the payment method in place?  If so we can ask the Community Messaging Team to help with the refund, would you like this to be done?

[PatriciaRoberts]

Yes l have just left and payment details still in place

[GD1]

@PatriciaRoberts   To get you some help with this I have escalated your post to the Sky Messaging team. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/My-post-has-been-escalated/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

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[PatriciaRoberts]

@GD1 yes please

[PatriciaRoberts]

@GD1 thank you very much

[Coley-W95]

Thanks for escalating this. We’ve sent @PatriciaRoberts an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.