Refund

[Sue283]

Good morning 

mum still waiting for a refund after cancellation 

how do I speak to someone please?

[caesarome]

@Sue283 

You will have to contact Sky about this so under “Need more help” at the bottom of this page might be the number to use:

https://www.sky.com/help

Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.

Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

[Daniel0210]

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@Sue283 wrote:

Good morning 

mum still waiting for a refund after cancellation 

how do I speak to someone please?

---

@Sue283 

Note that if your Mum was the account holder Sky may not speak to you.