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Discussion topic: Netflix
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This message was authored by: Danielel
Message posted on 11 Nov 2025 09:30 AM
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Netflix
They have added netflix in my package with ads when i was told they would be without adds how do i change this
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Nov 2025 09:53 AM
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Re: Netflix
You will need to contact Sky to get them to change your package:
Ultimate TV includes the Standard with Ads plan (2 screen + HD) as standard
You can upgrade to Netflix Standard without ads (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first)
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If you need help please provide as much information as you can
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