Refund

[Markhh]

Hi,

I have cancelled my sky package due to loss of service. I spoke with a rep and we agreed that you will credit us for loss of service.  You haven't done so. Where's my credit?

[Mark39]

We're customers here, not Sky customer services, I'm afraid. You'll need to follow this up directly with Sky.

[Markhh]

Thanks, i thought I'd try on here as sky reps sometimes answer. It is awkward to call at the moment and it is nearly impossible to message a human.