Refund

[NickokciN]

I cancelled my Sky broadband last December and until now I haven't receive my refund from them. Who can I contact regarding this matter?

Thank you.

[Chrisee · Accepted solution]

@NickokciN Sky will refund any credit to your bank if they have the details and you are not got any other Sky accounts but the process takes quite a while. If you want it paid out more quickly givecthem a call. Nothing will be paid back though until,any kit required to be returned has been received and checked.

[caesarome]

@NickokciN 

To save you calling we can arrange some help for you via here if you want and that you can confirm that you see a credit on your account ?

[NickokciN]

Thank you for your reply. Managed to call them and they say they will process it immediately, it is becuase it's more than 6 weeks now.