Discussion topic: Refund
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Message posted on 04 Dec 2025 10:46 AM
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Refund
I have been charged for a Sky product or service I no longer have and I want a refund back to the account the charges were taken from
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All Replies
Message posted on 04 Dec 2025 10:48 AM
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Re: Refund
This forum is primarily customer-to-customer help, you're not talking to Sky support
Message posted on 04 Dec 2025 10:49 AM
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Re: Refund
@Anon24 wrote:
I have been charged for a Sky product or service I no longer have
@Anon24
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.
What service?
How did you cancel?
Did you receive an email from Sky acknowledging the cancellation?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
HAPPY NEW YEAR
Message posted on 04 Dec 2025 10:53 AM
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Re: Refund
I am a former customer I am using this forum as all other services are not available to me. Your system isn't working. I have been charged for a product I don't have without notification or a bill. You cannot just take money out of someone's account without notification. I want a refund back to the account the charges were taken from.
Message posted on 04 Dec 2025 10:55 AM
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Re: Refund
You haven't read either of the replies fully. We are customers on here.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
HAPPY NEW YEAR
Message posted on 04 Dec 2025 10:58 AM
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Re: Refund
@Anon24 wrote:Your system isn't working. I have been charged for a product I don't have without notification or a bill. You cannot just take money out of someone's account without notification. I want a refund back to the account the charges were taken from.
Hi @Anon24 Your language appears to look as though you are communicating with Sky. You are not. Please see Welcome below for information about this community.
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