Discussion topic: Refund
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Message posted on 18 Nov 2025 04:25 AM
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Refund
I had an email sent telling me I was going to get a refund for a £124, it will be in my bank account within 3 to 5 working days, which was over a week ago, but still no refund, this refund was because I had over paid on sky streaming
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All Replies
Message posted on 18 Nov 2025 05:20 AM
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Re: Refund
Unless previously agreed to refund it to you bank account it's normally added as a credit to you Sky account so have you checked future bills to see if the credit has been applied?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 18 Nov 2025 09:43 AM
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Re: Refund
I am still waiting too over a week
Message posted on 18 Nov 2025 09:46 AM
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Re: Refund
What is this refund from and do you see a credit on your account ?
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Message posted on 18 Nov 2025 09:50 AM
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Re: Refund
No it shows on my account but it says it will be in bank 3-5 days that was on the 10th nov
Message posted on 18 Nov 2025 09:57 AM
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Re: Refund
I think it is worth you calling Sky about this as it doesn't appear to have been refunded if the credit is still showing on your account.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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