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Discussion topic: Refund overpayment

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Avatar for StuartThomson
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This message was authored by: StuartThomson

Message posted on ‎27 Jan 2025 08:31 AM

Refund overpayment

I have called away last week for a refund on an overpayment but still nothing has been refunded!i need the refund as explained to customer services to cover my next bill at 100!
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎27 Jan 2025 08:34 AM

Re: Refund overpayment

Posted by a Superuser, not a Sky employee. Find out more

@StuartThomson 

If you called Customer Services in the last week any reimbursement will take 3-5 working days so you need to give it a bit longer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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