This discussion topic has been answered Discussion topic: Refund on manual payment
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Message posted on 17 Jul 2025 11:03 AM
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Re: Refund on manual payment
Did you participate in the chat invite that was sent to you on Monday 14th? If you didn't it will have closed now.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 17 Jul 2025 11:22 AM
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Re: Refund on manual payment
I did but still need a refund
Message posted on 17 Jul 2025 11:24 AM
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Re: Refund on manual payment
What was the outcome of Mondays chat? Any refund takes 3-5 working days.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 17 Jul 2025 11:39 AM
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Re: Refund on manual payment
Not sure I still have some credit left and I would like a refund on it
Message posted on 17 Jul 2025 11:47 AM
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Re: Refund on manual payment
If you used the chat what did the messaging team you, did they say this had been processed ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Jul 2025 12:40 PM
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Re: Refund on manual payment
They did it would take 3-5 days but I checked and nothing came through and still got credit left
Message posted on 17 Jul 2025 12:46 PM
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So that's 3-5 working days, so day 5 will be next Monday.
Day 1 Tuesday 15
Day 2 Wednesday 16
Day 3 today Thursday 17
Day 4 Friday 18
Day 5 Monday 21
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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