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Discussion topic: Refund for period without wifi
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This message was authored by: Harry_1
Message posted on 14 Jul 2025 10:51 AM
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Refund for period without wifi
I have just moved house and the earliest appointment to get broadband installed at my new address was two weeks after I was instructed to disconnect the broadband at my old address. Could I please have a refund for the two weeks I was without WiFi?
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 14 Jul 2025 10:54 AM
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Re: Refund for period without wifi
The standard activation period is two weeks. Was this arranged through a Sky Home Move?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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