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Discussion topic: Refund cheque

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This message was authored by: Cassie14

Refund cheque

I received an unexpected cheque today from sky or someone claiming to be sky. Wasn't for a large amount but something about it feels fake, the customer ref isn't correct and the address is Scotland for sky. There is also a qr code on the actual chequ part which feels suspicious I've checked my sky account and there's no message about expecting a refund for anything

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This message was authored by: caesarome

Re: Refund cheque

Posted by a Superuser, not a Sky employee. Find out more

@Cassie14 

The only reason I can think of that Sky would send a cheque is if you were to leave Sky, cancel your payment method and that there was an outstanding amount on the account that needs to be refunded because under these circumstances they would send out a cheque.

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This message was authored by: GD1

Re: Refund cheque

Posted by a Superuser, not a Sky employee. Find out more

@Cassie14  Sky have an office in Livingston (just outside Edinburgh) so this sounds genuine as explained by @caesarome 

Like you I'm a customer here, Sky Employees are clearly identified as such.
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