18 Dec 2024 07:36 AM
Rcvd email confirming voucher now available clicked on get voucher then nothing, does this usually take a few days to come thru
18 Dec 2024 09:14 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
18 Dec 2024 10:45 AM
Same has happened with me - claimed the voucher and not received anything.
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