Refer a friend voucher email not recieved

[Kathy7]

Hi  I received my link at the weekend to get my refer a friend voucher however after some faffing I managed to get it to load and it said that an email has been sent to my email address.  This was 4 days ago.  I have checked my spam etc and it hasn't been received.  When I go on the free phone number there is no option to speak to anyone about it and I seem to be going round incircles.  Can anyone help? or suggest the options that I should be pressing.

[Melissasa]

I am having the same issue its so frustrating.

[caesarome]

There is a free number you can call at the bottom of this link:

"What should I do if I have problems with My Reward":

https://www.sky.com/refer-a-friend

[Kathy7]

Hi,  I have called that number but there is no options to discuss refer a friend and got cut off.

[Melissasasa]

I got through they said once  claimed through email give it 10 days to arrive in your inbox. Eden red have a backlog. 

[Kathy7]

Great, thank you for letting me know 🙂