Refer a friend credit not received

[ClareBear74]

Not received my refer a friend credit 

[Daniel0210]

@ClareBear74 

You should receive your reward via email, 45 days after your friend or family member's joined Sky and paid their first bill.

[caesarome]

@ClareBear74 

Did you refer someone or did you place an order via someone else's referral link ?

[ClareBear74]

My parents refer me 

[caesarome]

And you used their referent link to place your order with Sky, if so how long ago did you do this ?

[ClareBear74]

I have been a member since may now and have paid my first bill 

[caesarome]

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@caesarome wrote:

And you used their referral link to place your order with Sky,

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[ClareBear74]

I did the link 29 may 

[caesarome]

There is an email address you can use to contact Sky about this that can be found via this FAQ at the bottom of this link:

https://www.sky.com/refer-a-friend

"What should I do if I have problems with My Reward":