Refer A Friend

[Kimberleyella]

So around a year ago I referred 2 people and was sent the vouchers. My email account that was linked to sky became blocked due to "unusual activity". I tried all ways to get back into the account but unfortunately never could. I never used the vouchers and can now not get access to these.

I made a new email account and changed the email on the sky account to the new email so still the same account just a change of email but still cant access the vouchers. Any help will be appreciated 

[MightyQuinn]

Hi @Kimberleyella   You will find an issue email address at the bottom of this page https://www.sky.com/refer-a-friend

[Kimberleyella]

I emailed them a while ago and they tried to tell me they could not send them again for some unknown reason, but the accounts the same?

[caesarome]

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@Kimberleyella wrote:

My email account that was linked to sky became blocked due to "unusual activity". I tried all ways to get back into the account but unfortunately never could.

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@Kimberleyella 

Correct me if I am wrong but are these vouchers emailed to you, if so is there a copy of this is your message centre:

https://www.sky.com/mymessages

[Kimberleyella]

Just checked and nothing there😭