Reduce my payments

[Cathleenn]

Reduce my sky and broadband payments 

[Daniel0210]

@Cathleenn 

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

[caesarome]

---

@Cathleenn wrote:

Reduce my sky and broadband payments 

---

We can't @Cathleenn as we are customers like you so you will need to call Sky.

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

[Cathleenn]

Can sky call me 

[Daniel0210]

---

@Cathleenn wrote:

Can sky call me 

---

@Cathleenn 

No. You need to be proactive and call them. They won't know who you are from a forum post anyway.