@Dave22021968 wrote:
WHY HAVE you set up two separate accounts for the one address at the same time. Check the emails you sent me. Its your error. I want my money back and wish to have no more to do with you
Not sure why you have created multiple threads for this. I'm sure one of the lovely SU+ will merge your posts into one thread.
FYI - this is a community forum of other Sky customers so WE haven't done anything.
Its worth noting that different Sky services will have different accounts, so if you are a TV and Broadband subscriber you will have 2 accounts with Sky one for TV and one for Broadband, this is because they are separate services, have separate contracts and separate T&Cs.
If you have an issue you need to speak directly with Sky about its best to call them.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number. If you are in the ROI on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Sky Stream, Sky Glass Air and Sky Broadband customerPlease LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
