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Discussion topic: Reduce bill

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This message was authored by Stephing This message was authored by: Stephing

Reduce bill

Im on universal credit how do I get bills reduced 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Reduce bill

Posted by a Superuser, not a Sky employee. Find out more

If you're a Sky broadband customer you may be eligible for Sky's social tariff: https://www.sky.com/help/articles/sky-social-tariff

 

That doesn't apply to Sky tv, but you may be able to discuss cheaper options if you give them a call.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Reduce bill

Posted by a Superuser, not a Sky employee. Find out more

@Stephing 

For TV you would have to contact Sky and negotiate a discount. For Broadband, this link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits so Sky would require the relevant NI number so they can check. It is only available to customers who already have Sky Broadband. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan. The social tariff will be an 18 month deal and will then revert to the normal price. If you are eligible you’ll need to call Sky to join.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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