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Discussion topic: Recovering last bill charge due to end of contract early from previous supplier

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This message was authored by Harveyf This message was authored by: Harveyf

Recovering last bill charge due to end of contract early from previous supplier

Spoke with the guy who set up MySky package , he told me sky covers the cancellation fee from previous broadband supplier when the contract has been shut down early 

how do I claim this back as sent it to sky but no confirmation or update on my account 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Recovering last bill charge due to end of contract early from previous supplier

Posted by a Superuser, not a Sky employee. Find out more

@Harveyf explained here https://www.sky.com/help/articles/switching-credit-offer

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This message was authored by caesarome This message was authored by: caesarome

Re: Recovering last bill charge due to end of contract early from previous supplier

Posted by a Superuser, not a Sky employee. Find out more

@Harveyf 

You will need to make sure that you supply the following:

 

A copy of your final bill show the early termination charge

A copy of a statement showing that you have paid that bill.

 

If you don't supply either of these you claim will not progress and you will be asked again for these details.

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