Discussion topic: Reactivate

This message was authored by: Joejoe__ · ‎08 Feb 2025

I've paid my bill

This message was authored by: Joejoe__ · ‎08 Feb 2025

Reactivate please

This message was authored by: GD1 · ‎08 Feb 2025

@Joejoe__ No one here can reactivate your services.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Daniel0210 · ‎08 Feb 2025

@Joejoe__
Sky won’t reinstate services until you’ve paid what is owed and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎08 Feb 2025

@Joejoe__

If you have paid your bill today and also set up your payment method then you will now have to wait until the banks have cleared the payment which might not be until Monday at the earliest.

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Discussion topic: Reactivate

Reactivate

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