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Discussion topic: Reactivate

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This message was authored by: Joejoe__

Reactivate

I've paid my bill
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This message was authored by: Joejoe__

Re: Reactivate

Reactivate please
This message was authored by: GD1

Re: Reactivate

Posted by a Superuser, not a Sky employee. Find out more

@Joejoe__  No one here can reactivate your services.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Reactivate

Posted by a Superuser, not a Sky employee. Find out more

@Joejoe__ 
Sky won’t reinstate services until you’ve paid what is owed and set up a new continuous payment method. If your payment is two or more weeks overdue you will have to pay the next bill as well.

 

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Also, any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.



▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: caesarome

Re: Reactivate

Posted by a Superuser, not a Sky employee. Find out more

@Joejoe__ 

If you have paid your bill today and also set up your payment method then you will now have to wait until the banks have cleared the payment which might not be until Monday at the earliest.

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