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Discussion topic: Activation date

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This message was authored by spindrift63ph This message was authored by: spindrift63ph

Activation date

Hi

Just placed an order for Sky Broadband to move away from BT. The BT contract eaxpiry date is the 2nd of March 2025 but the Sky confirmation activation date is the 17th February. Does this mean I will be paying BT for the remaining 2 weeks approx plus the Sky cost? 

Hope that makes sense 

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This message was authored by Mark39 This message was authored by: Mark39

Re: Activation date

Posted by a Superuser, not a Sky employee. Find out more

Very likely, yes.

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Activation date

Posted by a Superuser, not a Sky employee. Find out more

@spindrift63ph wrote:

Just placed an order for Sky Broadband to move away from BT. The BT contract eaxpiry date is the 2nd of March 2025 but the Sky confirmation activation date is the 17th February. Does this mean I will be paying BT for the remaining 2 weeks approx plus the Sky cost? 


Hi @spindrift63ph   Either way BT will charge you for a full month, but will probably refund you afterwards for the two weeks. This is normal, do not cancel your direct debit.

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