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Discussion topic: Re: Waiting for an engineer

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This message was authored by Shofs This message was authored by: Shofs

Re: Waiting for an engineer

Still waiting for engineer to arrive?

 


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This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Waiting for an engineer

Posted by a Superuser, not a Sky employee. Find out more

@Shofs wrote:

Still waiting for engineer to arrive?

 


@Shofs Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Waiting for an engineer

Posted by a Superuser, not a Sky employee. Find out more

An engineer for what @Shofs ? What time was he/she due to arrive? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Shofs
Topic Author
This message was authored by Shofs This message was authored by: Shofs

Re: Waiting for an engineer today

Can you check where engineer is?

 

This message was authored by Laing1 This message was authored by: Laing1 Answer

Re: Waiting for an engineer

Posted by a Superuser, not a Sky employee. Find out more

@Shofs wrote:

Still waiting for engineer to arrive?

 


@Shofs Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Waiting for an engineer today

Posted by a Superuser, not a Sky employee. Find out more

@Shofs 

No. In case you’re not aware, this is a customer helps customer forum. You aren’t talking to Sky Customer Services here.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Waiting for an engineer today

Posted by a Superuser, not a Sky employee. Find out more

@Shofs 

No point in posting the same comment over and over again. In your case the correct information has been posted by @Laing1 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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