Unlink Old Sky ID

[Leejohn1988]

• Can't unlink old accounts please help 

[caesarome]

@Leejohn1988 

To see if they can help you with this your post has been escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed.

This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Good morning. Unfortunately if the ID's need unlinking from an old account this is not something we can do through messaging. A call would be needed to speak to the Sky ID team.