Sky Go - Not fit for purpose

[Cindyt]

You have hacked my account and I have notified sky

[Daniel0210]

@Cindyt 
No one here has hacked your account. You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.

What do you think has been hacked and why? 

[Cindyt]

Sorry thought it was a sky representative, yes someone has hacked my account and added 3 other subsciptions eg , sport ect absolutely fuming my bill this month £185 normally £73 but sky won't refund me but will reduce my further future bills 

[Daniel0210]

@Cindyt 

Could anyone in your household have ordered a Sky Sports subscription etc without your knowledge? 

[caesarome]

@Cindyt 

All you can do is to put in a complaint:

https://www.sky.com/help/articles/how-to-make-a-complaint