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Discussion topic: Re: Sky Go - Not fit for purpose

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This message was authored by: Cindyt

Message posted on ‎14 Nov 2024 10:48 AM

Re: Sky Go - Not fit for purpose

You have hacked my account and I have notified sky

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎14 Nov 2024 10:53 AM

Re: Sky Go - Not fit for purpose

Posted by a Superuser, not a Sky employee. Find out more

@Cindyt 
No one here has hacked your account. You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.

 

What do you think has been hacked and why? 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
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This message was authored by: Cindyt

Message posted on ‎14 Nov 2024 07:08 PM

Re: Sky Go - Not fit for purpose

Sorry thought it was a sky representative, yes someone has hacked my account and added 3 other subsciptions eg , sport ect absolutely fuming my bill this month £185 normally £73 but sky won't refund me but will reduce my further future bills 

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This message was authored by: Daniel0210

Message posted on ‎14 Nov 2024 07:16 PM

Re: Sky Go - Not fit for purpose

Posted by a Superuser, not a Sky employee. Find out more

@Cindyt 

Could anyone in your household have ordered a Sky Sports subscription etc without your knowledge? 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: caesarome

Message posted on ‎14 Nov 2024 07:17 PM

Re: Sky Go - Not fit for purpose

Posted by a Superuser, not a Sky employee. Find out more

@Cindyt 

All you can do is to put in a complaint:

 

https://www.sky.com/help/articles/how-to-make-a-complaint

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