Missing chanels

[Micrh]

Keeps telling me can't use my channels I've just paid the bill

[Micrh]

My tv not on to normal iv paid the bill

[Micrh]

Yes, just standard

[caesarome]

@Micrh 

Was your TV service suspended due to the bill not being paid, if this was the case you need to pay what you owe in full and also set up a monthly payment method like a credit or debit card or a direct debit as only once you have done this and the payment has been cleared by the banks will your TV service be restored.