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Discussion topic: Re: Broken tv

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This message was authored by Yasminmumtaz This message was authored by: Yasminmumtaz

Re: Broken tv

I have bush tv now its broken  I need to stopped my sky contract please when I sorted tv then I start from sky contract please stopped taking money from my account thanks for helping 

 


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Broken tv

Posted by a Superuser, not a Sky employee. Find out more

@Yasminmumtaz wrote:

I have bush tv now its broken  I need to stopped my sky contract please when I sorted tv then I start from sky contract please stopped taking money from my account thanks for helping 

 


Sky won't suspend your subscription contract while you sort out your TV, I'm afraid. You'll need to continue your monthly payments as normal.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Broken tv

Posted by a Superuser, not a Sky employee. Find out more

@Yasminmumtaz wrote:

I have bush tv now its broken  I need to stopped my sky contract please when I sorted tv then I start from sky contract please stopped taking money from my account thanks for helping 

 


Sky won't suspend your subscription contract while you sort out your TV, I'm afraid. You'll need to continue your monthly payments as normal.

Yasminmumtaz
Topic Author
This message was authored by Yasminmumtaz This message was authored by: Yasminmumtaz

I want to stopped my contract because my tv is broken

I want to stopped payments because my tv broken at the moment im not using sky service 

This message was authored by caesarome This message was authored by: caesarome

Re: I want to stopped my contract because my tv is broken

Posted by a Superuser, not a Sky employee. Find out more

@Yasminmumtaz 

You can't suspend your account as that isn't possible as your only option if you are not in a contract is to call Sky to cancel which will mean returning the equipment back to them. If you don't do this then in the meantime you can still use Sky Go,

 

To cancel you need to contact Sky and give them 31 days notice to cancel it, so you can either call or use the messaging service to do this.

 

https://www.sky.com/help/articles/cancel-sky-tv

 

Select "No, I still need help" at the bottom of the page.

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This message was authored by Mark39 This message was authored by: Mark39

Re: I want to stopped my contract because my tv is broken

Posted by a Superuser, not a Sky employee. Find out more

@Yasminmumtaz you asked the same question yesterday. The answer is no different today.

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