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Discussion topic: Product not requested

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This message was authored by: Granny+D

Message posted on ‎02 Oct 2025 11:22 AM

Product not requested

After a telephone call from Sky on 1st October I now find that I have Sky Cinema in my products.  I cannot afford it and did not request it.  Now I can't remove it??

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Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Oct 2025 11:26 AM

Re: Product not requested

Posted by a Superuser, not a Sky employee. Find out more

@Granny+D 

Sky would / should not have added Cinema without your approval. You will need to contact Sky to cancel the add-on. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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