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Discussion topic: Problem

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This message was authored by: Hedgehogs1

Problem

I need to speak to an adviser now, cannot do it on line. Cannot get anyone to talk with me. A big problem that is not under any heading or box. Been ringing for ages. Getting no where. Give me a number to speak to someone now please

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This message was authored by: Daniel0210

Re: Problem

Posted by a Superuser, not a Sky employee. Find out more

@Hedgehogs1 wrote:

Give me a number to speak to someone now please


@Hedgehogs1 
That was a rather demanding tone of your post! You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.


call Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Mark39

Re: Problem

Posted by a Superuser, not a Sky employee. Find out more

@Hedgehogs1 if you tell us more about the big problem we may be able to guide you on how to approach Sky with it.

This message was authored by: MightyQuinn

Re: Problem

Posted by a Superuser, not a Sky employee. Find out more

@Hedgehogs1 wrote:

Give me a number to speak to someone now please


Hi @Hedgehogs1   You are not talking to Sky, just other customers.

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