Price Increase

[GinGanGooley]

My bill has just gone up by 20%, but my subscription hasn't changed. How can I reduce this increase

[Daniel0210]

@GinGanGooley 
A discounted deal may have recently expired or be ending very soon. You would have been told the date the discount was ending when you originally took it out. If you haven’t already you should compare a previous bill to your latest bill and see where the amounts differ.
If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This might also help to explain
https://www.sky.com/help/articles/been-overcharged

[GinGanGooley]

I wasn't aware that the deal had finished, I was told about the price increase, but must have missed the reminder about the loss of discount!!

Anyway, I've signed up for a new deal now, and maybe I'll see the remider next time!

[SKY1992bf]

@GinGanGooley  You would have been informed at signup when your discount expires, you don't get reminders for these , it's up to customers to make a note of when it's due to expire for future reference