Postcode not recognised.

[Sam535]

Im a new customer, in Ireland. I cant go any further in the setup due to sky not recognising my postcode ( saying its not UK post code) I have changed the flag and been on to sky for 20 minutes chatting and I thought it resolved but it didnt and its 7pm closing time. This is a load of bollix. I have my new system and two kids phones and this stupid recognition issue is common I can see it in searches back a year ago. Why hasnt this been resolved?? Also, why cant customer service just overwrite the stupid thing. This is a **bleep** service. I actually want to cancel, I am trying to sort this since 16.30 today its now 19.25. Poxy thing. 

[Sky_Gee]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141