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Discussion topic: Phone bill

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This message was authored by Shannon973 This message was authored by: Shannon973

Phone bill

Hi. My phone bill is meant to be £53 a month and I have now seen that it is for some reason £67 every month, I simply cannot afford this. Can you please explain why and how I can change this. Thank you 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Shannon973 

We are customers like yourself so can't see your mobile bill. Any roaming, picture messages, calls to non inclusive numbers? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
This message was authored by caesarome This message was authored by: caesarome

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

@Shannon973 

If you compare last months bill if that was £53 to this latest one what has changed:

 

https://www.sky.com/mobile-bill

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

Is this an initial payment where it could be for a period longer than 1 month?

I am just another Sky customer and my views are my own
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