Phone Call regarding 40% discount

[Citylady33]

Just had (multiple) calls from someone purporting to be from Sky offering me a 40% discount on my bills for the next 10 months. How do I know this is genuine? The call was difficult to understand (partly due to the caller's accent and partly due to poor mobile reception). They repeatedly asked for my email address and Sky password and I became increasingly nervous that it was a scam call. I've never know Sky to offer a discount like this without any prompting. What should I do?

[Mark39]

Almost certainly a scam I'm afraid.  If you disclosed your email address and password, I'd strongly recommend changing your password immediately, and consider setting 2 step verification if it's not in place already.

[twilight+princess · Accepted solution]

100% scam intended to obtain account details so that they can purchase expensive devices - usually iPhones. Once these have been delivered they'd contact you again to say there's been a mistake & that a courier will call to collect the device/s or you'll receive a returns label via Royal Mail. Once they have the devices then you most likely would be responsible for the costs.

If you've given them any details then change your password immediately & check to see if any orders have been placed, if they have then try to cancel them or contact Sky.

[Citylady33]

So I just looked up the number that these "Sky" calls are coming from and it appears to be a company called Colt Technologies. They are still phoning me so the caller is now blocked. 

[GD1]

@Citylady33  The old addage applies, if it sounds too good to to be true, then it usually is.

[Daniel0210]

@Citylady33 

Also remember that any phone number can be spoofed. 

[TimmyBGood]

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@Citylady33 wrote:

So I just looked up the number that these "Sky" calls are coming from and it appears to be a company called Colt Technologies. 

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 Colt is a wholesale provider of VoIP telephony services.  Overseas shadow call centres use VoIP because it's an extremely low cost way of making international calls, and a provider typically has no idea of the nature of the communication involved.

[2muchTV]

My modus operandi is to NEVER make purchases over the phone from ANY unsolicited calls.

I tell the caller that and they quickly hang up. 

[GD1]

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@2muchTV wrote:

My modus operandi is to NEVER make purchases over the phone from ANY unsolicited calls.

I tell the caller that and they quickly hang up. 

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Always a good plan ☺️