Discussion topic: Payments
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Message posted on 12 Sep 2025 02:33 PM
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Payments
When I try to pay won't let me preview payment so then I can't pay bill to restore service
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Message posted on 12 Sep 2025 02:36 PM
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Re: Payments
@Purveseli Not sure what you mean by preview but what exactly happens when you try to you get any error messages?
if yes what is the error message
Message posted on 12 Sep 2025 02:45 PM
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Re: Payments
@Purveseli
If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription.
You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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