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Discussion topic: Payment

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Avatar for Paige222
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This message was authored by: Paige222

Message posted on ‎12 Oct 2026 06:44 PM

Payment

I have a payment date set for 26th of every month but sky has taken a payment out on today (10th) could someone tell me why this would be 

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎12 Oct 2026 06:49 PM

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more

@Paige222 welcome to this customer Community.

 

Are you new to Sky? If so, the first payment falls due two weeks after your services are activated amd the second payment two weeks after that.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎12 Oct 2026 06:51 PM

Re: Payment

Posted by a Superuser, not a Sky employee. Find out more
@Paige222 wrote:

sky has taken a payment out on today (10th)

@Paige222 

Today is the 12th but payments aren't processed on weekends or Bank Holidays. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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