0

Discussion topic: Direct debit

Reply
This message was authored by: Corkm

Direct debit

My direct debit has not been taken and bill is showing as overdue?

Reply

All Replies

This message was authored by: caesarome

Re: Direct debit

Posted by a Superuser, not a Sky employee. Find out more

@Corkm 

Don't do anything as it should be taken if the finds are available so at this time just ignore the message as this can happen if your billing date this month fell on a Saturday or Sunday as funds are not taken at the weekend so if it isn't taken today it might be tomorrow.

 

Also with a direct debit and it fails for any reason Sky will try again 10 days later so again you don't need to do anything.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Avatar for Corkm
Level 1 icon
Topic Author
This message was authored by: Corkm

Re: Direct debit

  • Yes was due on Saturday usually taken on the Monday then. 
Reply