I am writing to inform you that due to an unexpected financial situation, I have been unable to make my recent payments. I intend to settle the full outstanding balance (covering the last two months) by the 21st of this month. I appreciate your understanding and kindly ask, if possible, that you keep my service active until that date.
Posted by a Superuser, not a Sky employee. Find out more
@RuiMiguelBernar You are not contacting Sky by posting here, if payment fails when due and Sky can't collect when they retry 10 days after(if paying by direct debit) then its highly likely your service/services will be restricted until the balance is cleared in full.
