Discussion topic: Payment
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Message posted on 15 Feb 2025 02:07 PM
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Payment
I have paid my mobile bill have checked my bank statement, but on the app it doesn't say paid. Payment came out Tuesday
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All Replies
Message posted on 15 Feb 2025 02:28 PM
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Re: Payment
Was this a direct debit or did you make a separate unnecessary manual payment?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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MERRY CHRISTMAS and a HAPPY NEW YEAR
Message posted on 15 Feb 2025 02:34 PM
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Re: Payment
This was a direct debit
Message posted on 15 Feb 2025 04:09 PM
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Re: Payment
If it doesn't say it is paid what does it say regarding the bill ?
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Message posted on 15 Feb 2025 04:17 PM
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Re: Payment
all that's on there is Feb 2025 0.00
Message posted on 15 Feb 2025 04:30 PM
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Re: Payment
Are you able to post a screenshot of this bill, you can show it on here by selecting the camera option and if you do make sure all personal details likes and names, phone, credit agreement and account numbers are blanked out.
It does appear that the app is correct as it will show as £0.00 once the bill has been paid.
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