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Discussion topic: Payment
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This message was authored by: Ally+Gale
Message posted on 30 Oct 2024 04:45 AM
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Payment
Hi I changed my direct debit payment date and now I am paying more which I can't afford by over £35 so tried to change it back to the originally date and can't and the advisor said I cant do this I have to wait any ideas/ solutions please
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Oct 2024 05:15 AM
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Re: Payment
Basically you can only change your billing date once in one billing period. Now you've changed the date your next bill is very likely to be more as it will almost certainly be for a greater number of days. Check future bills and see if they reflect the expected price.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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