Discussion topic: Payment
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Message posted on 08 Jul 2024 07:59 AM
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Payment
I need to pay a bill, which is now overdue because the payment page on my sky says that it is restricted. Doesn't matter which browser I use or accessing through the app and I can't find a number to call anywhere. Very frustrating!
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Message posted on 08 Jul 2024 08:18 AM
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Re: Payment
What's the need to manually make the payment? You should have a direct debit or a payment card setup on your Sky account as per the T&Cs of the contract. Do you one one of these setup? Did you get notification that a payment failed? When is the scheduled payment date? (Note payments aren't taken/processed over weekends)
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Message posted on 08 Jul 2024 09:31 AM
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Re: Payment
@Beth19932 wrote:
ecause the payment page on my sky says that it is restricted.
Give this a try:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
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